Mounties Care was created to improve lives


Mounties has partnered with leading integrated care specialists Vitalis to provide a trusted network of service providers. We strive to support the health, wellbeing, independence, and quality of life of our members.


Vitalis Health and Home Care Specialists

Vitalis is a leading care provider of integrated clinical and home care services. All Vitalis services are fully accredited by the Australian Council on Healthcare Standards (ACHS) and provided by skilled staff.


Mounties Care Concierge

Mounties Group Members have access to a dedicated phone service operated by Vitalis that they can contact for any services operating within the Mounties Care system. Members can submit an online inquiry or call our dedicated hotline.

Members Healthline

The Mounties Care Healthline provides telephone access to a team of dedicated, experienced nurses who specialise in telehealth including triage, assessment, advisory and management of patient anxiety.

Our registered nurses, all with a minimum of 15 years’ experience, will listen and support members through a variety of services including:

  • Health care advice
  • Coronavirus Information
  • Chronic disease management
  • Mental health assistance
  • Signs and symptoms checker
  • Care support advice
  • Medication review and management


Care Navigation

Many of our Care Navigation services are provided free of charge and include:

  • Help to understand the Aged Care System
  • Coordinate, advocate & source medical or allied health services
  • Coordinate home support services
  • Attend medical consultations
  • Making claims on your behalf
  • Assess government subsidised home care packages or pay-as-you go care services.

Home Care Services

The following services can be either pay-as-you go or be provided as part of a home care package:

  • Respite Care
  • Shopping and light house keeping
  • Meal preparation
  • Personal hygiene assistance
  • Assistance with medication
  • Driving
  • Companionship and socialisation
  • Palliative and  Dementia care

Hospital and Chemo in the Home

Hospital in the Home (HITH) is clinical care that reduces the length of stay in hospital or in some instances, can avoid an admission altogether. A range of clinical conditions can be effectively and safely managed without a person needing to stay in hospital.

Treatments available include:

  • IV antibiotics & therapies
  • Wound dressings & management
  • Post-operative drain care
  • Blood collections for pathology
  • Catheter care
  • Parenteral nutrition (or intravenous feeding)



Allied Health

Allied health includes a broad range of health professionals who use scientific principles and evidence-based practice to assist manage and treat acute and chronic diseases; promote disease prevention and wellness for optimal health.

We have a wide range of services including:

  • Exercise Physiology
  • Physiotherapy
  • Podiatry
  • Women’s Health Physiotherapy
  • Dietitian
  • Occupational Therapy


Welfare Calls

If you are a Mounties Member over the age of 65, you can also expect a phone call from one of our Healthline nurses.

A simple check in to see if we can offer any assistance and to ask ‘are you okay’. Covid-19 has presented us with many challenges, this is our way of giving back and to ensure our more vulnerable members are well cared for.

 Mounties Care Prospectus



Required fields are marked with a *

Back to Top